Terms of Service

Rules and regulations for using our site.

Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the website importerhandbook.com (the "Site") and any services, content, or tools provided by Importer Handbook ("we," "us," or "our") through the Site, including but not limited to information and guidance on Incoterms, customs procedures, import documentation, and supplier payments (collectively, the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site or Services.

You represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Site on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Intellectual Property Rights

Unless otherwise indicated, the Site and Services, including all content, text, graphics, logos, images, software, and other materials, are owned by or licensed to Importer Handbook and are protected by United States and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site and Services for your internal business purposes, subject to these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Site without our prior written consent, except as incidental to normal use of the Site.

The Importer Handbook name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Importer Handbook or its affiliates. You may not use such marks without our prior written permission. All other trademarks, registered trademarks, and trade names are the property of their respective owners.

3. User Restrictions and Acceptable Use

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site or Services in any way that violates any applicable federal, state, local, or international law or regulation, including but not limited to export control and sanctions laws.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Importer Handbook or users of the Site.
  • Use the Site or Services to transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
  • Impersonate or attempt to impersonate Importer Handbook, an Importer Handbook employee, another user, or any other person or entity.
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any material.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
  • Use the Site or Services to provide advice or services that require a license, including but not limited to customs brokerage or legal advice, unless you hold such license.

We reserve the right to terminate or suspend your access to the Site and Services for any violation of these Terms.

4. Limitation of Liability

To the fullest extent permitted by law, Importer Handbook and its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of the Site or Services.

In no event shall Importer Handbook's total liability to you for all claims arising out of or relating to these Terms or your use of the Site or Services exceed the greater of one hundred dollars ($100) or the amount you paid to Importer Handbook, if any, in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

5. Disclaimers

The information provided on the Site and through the Services is for general informational purposes only. While we strive to keep information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site.

You acknowledge that import regulations, Incoterms rules, customs procedures, and payment mechanisms are subject to change and may vary by jurisdiction. Any reliance you place on such information is strictly at your own risk. You should consult with qualified professionals (such as licensed customs brokers, legal counsel, or financial advisors) before making business decisions.

The Site may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites.

6. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

Any legal suit, action, or proceeding arising out of or relating to these Terms or the Site shall be instituted exclusively in the federal or state courts located in King County, Washington. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on the Site and updating the "Last updated" date. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms. You are advised to review these Terms periodically for any changes.

8. Contact Information

If you have any questions about these Terms, please contact us at:

Importer Handbook
1201 Western Avenue, Suite 450
Seattle, WA 98101
United States
Email: contact@importerhandbook.com
Phone: +1 206-812-4473